Bandwidth Overage Policy
No extra charge for bandwidth. We do keep an eye on it for other reasons, such as to make sure that other people have a chance to send a few packets now and then, to make sure there’s nothing wrong with the connection, and to handle any machines that get hacked.
Torrent & IRC
Legal torrenting is permitted, but only one or two torrents at a time and you must keep your bandwidth down. Use rtorrent in a screen session and then set your total bandwidth throttling to 1 Mb/s max or so (both ways). Why only one or two torrents? It’s easy to kill a box with too many files open or thrashing on the files just with one torrent client on the whole server. If you want to seed the latest Ubuntu CD’s, though, go for it, just keep the noise down. IRC is usually not permitted, but email me if you want to run something specific.
Attacking other people’s computers
I suppose we actually have to say that obviously illegal activities are not permitted and if you thought they might be then someone should take away your nmap. (Actually, port scans have sadly become frowned upon on the net and so they’re also disallowed except for ‘legitimate business purposes’.)
Spam Policy
Don’t do it. Seriously. We will hunt you down and steal your xterm. (don’t forget that most countries have strict anti-spam laws.) Sending commercial email to people who requested it is fine. Basically, a beckbox is a MAIL server afterall, so most mail types of things are fine as long as they don’t impact other servers or get people upset. We reserve the right to terminate you if you do bad stuff. (yeah. you read that right.)
Adult websites
Not permitted. Classical art, non-sexual nudity (such as medical sites), etc may be ok. If you’re not sure, check with us.
Orbiting Brain Lasers
Strictly not permitted, and we should say that we might consider virtually anything to be disallowed at our sole discretion. (We have to say that or someone will say “oh, but you didn’t say we COULDN’T use this for interdimensional travel!”) The following are specifically not permitted: contacting aliens, n-dimensional humans, solar radiation — heck, any radiation, destroying earth to make way for intersteller bypasses, and dolphins. No, wait, I like dolphins.
Billing & 100% Satisfaction Guaranteed
Month-to-month contract. Cancel in the first 14 days and instantly get a full refund (as long as you’re not spamming or violating policies.)
SLA
We strive for 100% uptime. Most of the time we do pretty well with that. If we down your box for some reason, ask us for a pro-rated refund if the outage is for more than five minutes if we don’t automatically issue a refund anyway. In any event, our maximum liability is limited to whatever you paid for the month. Remember when Gmail deleted hundreds of thousands of people’s mailboxes? Backups are on you; sounds bad, right? No way. You can and should own your own backups, and we try to make that easy!
Worst Case Scenarios
We’re running a business here, and we need to protect people who are just doing their thing and just leave them alone. Although any abusive behavior could result in immediate termination (duh), we’ll usually just shutdown your beckbox until we get a chance to chat with you about it in the hopes that you didn’t realize what you were doing. We also do our best to make sure you can download a backup of your beckbox even if your plan is expired and you can’t afford to renew. We won’t hold you hostage.
(See the Acceptable Use Policy and Terms of Service for specific legal terms which supercede these.)
